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Privacy Policy for Kera Bond Hair Science
Effective Date: 19 Sept 2023
This Privacy Policy describes how Kera Bond Hair Science (referred to as "we," "us," or "our") collects, uses, and protects your personal information when you use our website located at www.kerabond.in (the "Site") and related services (collectively, the "Services"). By accessing or using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal or operational reasons. We will post any revised Privacy Policy on the Site and update the "Effective Date" accordingly. We encourage you to review this Privacy Policy regularly to stay informed about how we collect, use, and protect your information.
Information We Collect
We collect various types of personal information from you when you use our Services, including but not limited to:
Information You Provide: We collect basic contact details (such as name, address, phone number, and email), order information (including billing and shipping details), and account information (username, password, and security questions).
Shopping Information: We may collect data about the items you view, add to your cart, or add to your wishlist.
Customer Support Information: When you communicate with us, such as when sending messages through the Services, we collect the information you provide in those interactions.
Usage Data: We automatically collect certain information about your interaction with the Services, including device information, browser information, network connection details, IP address, and other information related to your use of our Site.
Cookies: We use Cookies to improve your experience on our Site and to gather analytics on user interactions. You can manage your Cookie preferences through your browser settings.
How We Use Your Personal Information
We use the collected personal information for the following purposes:
Providing Products and Services: To process your orders, fulfill your purchases, manage your account, and provide notifications related to your account, purchases, returns, and exchanges.
Marketing and Advertising: To send marketing, advertising, and promotional communications, as well as to personalize content and advertisements both on our Site and on other websites.
Security and Fraud Prevention: To detect, investigate, and prevent fraudulent or malicious activity. It's important to keep your account credentials secure.
Communicating with You: To provide customer support, improve our Services, and maintain a business relationship with you.
Cookies
We use Cookies to enhance and optimize your experience on our Site. For specific details about the Cookies we use, please refer to our [Cookie Policy](insert link).
How We Disclose Personal Information
We may share your personal information with the following categories of recipients:
Vendors and Service Providers: Third-party service providers who assist us in performing various functions, such as payment processing, data analytics, customer support, and more.
Business and Marketing Partners: We may share information with partners, such as Shopify, to improve our Services and personalize advertising.
Affiliates: We may share information within our corporate group to maintain our business operations.
Legal Obligations: We may disclose personal information to comply with applicable legal obligations, respond to legal requests, or protect our rights and the rights of others.
User-Generated Content
Our Services may allow you to post user-generated content, such as product reviews. Please be aware that this content is public and accessible to others. We do not control the use or security of such information.
Third-Party Websites and Links
Our Site may contain links to third-party websites. Please review the privacy and security policies of these sites, as we do not control or guarantee their practices.
Children's Data
Our Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its removal.
Security and Retention of Your Information
While we implement security measures to protect your personal information, no method is entirely foolproof. Please use secure channels to communicate sensitive data.
The retention of your personal information depends on various factors, including legal requirements and business needs.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These rights may include access, deletion, correction, and limiting processing, among others. Please refer to our [Rights and Choices](insert link) section for more details.
Complaints
If you have concerns about how we process your personal information, please contact us using the information provided below. You may also have the right to lodge a complaint with your local data protection authority.
International Users
Your personal information may be transferred and processed outside your country, including in the United States. We take steps to ensure such transfers comply with applicable laws.
Contact Us
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Kera Bond Hair Science
Address: One81 R&D Technologies LLP, WeWork Galaxy, 43, Residency Rd, Bangalore, KA 560025
Email:hello@kerabond.in
Frequently Asked Questions
Below FAQ are some common questions of our customers, if you have other questions,
Please Email us the same at hello@kerabond.in
What is Kera bond?
KERA BOND, the bond repair expert, specializes in building, strengthening, and protecting hair bonds. Infused with a powerful blend of amino acids, peptides, ceramides, hyaluronic acid, and argan oil, the products deliver effective bond repair from the first use. If you have damaged hair, KERA BOND is a must for your hair care routine.
What is Bond Repair in hair care?
Bond Repair is essential for restoring hair strength, particularly when using colorants or straightening treatments that affect hair bonds, which could otherwise lead to breakage and dull hair. Even if you're not into coloring or straightening, our Kera Bond Bond Repair products give you naturally strong, healthy hair!
Are the chemicals in the Kera Bond product safe for use?
Our Kera Bond products are formulated with thoroughly tested, top-quality ingredients, ensuring they're free from harmful components that might compromise hair health. We prioritize safety and efficacy in our formulations. All our products are free from sulfates and parabens. We pride ourselves on maintaining a clean, pure formulation.
How do I get the best results from Kera Bond’s Bond Repair?
Initiating a successful Bond Repair routine starts with Kera Bond Shampoo and Kera Bond Conditioner, followed by the serum application on towel-dried hair. Consistency in using this routine for at least six washes provides the best chance for your hair to recover and improve.
How long will it take to see the effects of the Kera Bond products?
The results of Kera Bond can vary based on individual hair needs. Most users notice visible effects within a few weeks of regular use, experiencing stronger, healthier hair.
Are Kera Bond products suitable for all hair types?
Kera Bond products are designed to cater to a variety of hair types, ensuring their efficacy across a broad spectrum of hair textures and needs.
Can I use Kera Bond alongside other hair care products?
Kera Bond products can be seamlessly integrated into your hair care routine alongside other products without compromising their effectiveness.
Do you test your Kera Bond products on animals?
We do not engage in any form of animal testing; our commitment to being cruelty-free is steadfast.
Does KERA BOND straighten hair?
KERA BOND is your at-home bond repair solution, precisely formulated to mend bonds damaged by straightening, coloring, heat styling, or wear and tear. The products do not straighten hair but are dedicated to effective bond repair, ensuring your locks stay healthy and resilient.