Privacy Policy for Kera Bond Hair Science


Effective Date: 19 Sept 2023


This Privacy Policy describes how Kera Bond Hair Science (referred to as "we," "us," or "our") collects, uses, and protects your personal information when you use our website located at www.kerabond.in (the "Site") and related services (collectively, the "Services"). By accessing or using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.


Changes to this Privacy Policy


We may update this Privacy Policy periodically to reflect changes in our practices or for legal or operational reasons. We will post any revised Privacy Policy on the Site and update the "Effective Date" accordingly. We encourage you to review this Privacy Policy regularly to stay informed about how we collect, use, and protect your information.


Information We Collect


We collect various types of personal information from you when you use our Services, including but not limited to:


Information You Provide: We collect basic contact details (such as name, address, phone number, and email), order information (including billing and shipping details), and account information (username, password, and security questions).


Shopping Information: We may collect data about the items you view, add to your cart, or add to your wishlist.


Customer Support Information: When you communicate with us, such as when sending messages through the Services, we collect the information you provide in those interactions.


Usage Data: We automatically collect certain information about your interaction with the Services, including device information, browser information, network connection details, IP address, and other information related to your use of our Site.


Cookies: We use Cookies to improve your experience on our Site and to gather analytics on user interactions. You can manage your Cookie preferences through your browser settings.


How We Use Your Personal Information


We use the collected personal information for the following purposes:


Providing Products and Services: To process your orders, fulfill your purchases, manage your account, and provide notifications related to your account, purchases, returns, and exchanges.


Marketing and Advertising: To send marketing, advertising, and promotional communications, as well as to personalize content and advertisements both on our Site and on other websites.


Security and Fraud Prevention: To detect, investigate, and prevent fraudulent or malicious activity. It's important to keep your account credentials secure.


Communicating with You: To provide customer support, improve our Services, and maintain a business relationship with you.


Cookies


We use Cookies to enhance and optimize your experience on our Site. For specific details about the Cookies we use, please refer to our [Cookie Policy](insert link).


How We Disclose Personal Information


We may share your personal information with the following categories of recipients:


Vendors and Service Providers: Third-party service providers who assist us in performing various functions, such as payment processing, data analytics, customer support, and more.


Business and Marketing Partners: We may share information with partners, such as Shopify, to improve our Services and personalize advertising.


Affiliates: We may share information within our corporate group to maintain our business operations.


Legal Obligations: We may disclose personal information to comply with applicable legal obligations, respond to legal requests, or protect our rights and the rights of others.


User-Generated Content


Our Services may allow you to post user-generated content, such as product reviews. Please be aware that this content is public and accessible to others. We do not control the use or security of such information.


Third-Party Websites and Links


Our Site may contain links to third-party websites. Please review the privacy and security policies of these sites, as we do not control or guarantee their practices.


Children's Data


Our Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its removal.


Security and Retention of Your Information


While we implement security measures to protect your personal information, no method is entirely foolproof. Please use secure channels to communicate sensitive data.


The retention of your personal information depends on various factors, including legal requirements and business needs.


Your Rights and Choices


Depending on your location, you may have certain rights regarding your personal information. These rights may include access, deletion, correction, and limiting processing, among others. Please refer to our [Rights and Choices](insert link) section for more details.


Complaints


If you have concerns about how we process your personal information, please contact us using the information provided below. You may also have the right to lodge a complaint with your local data protection authority.


International Users


Your personal information may be transferred and processed outside your country, including in the United States. We take steps to ensure such transfers comply with applicable laws.


Contact Us


If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at:


Kera Bond Hair Science


Address: One81 R&D Technologies LLP, WeWork Galaxy, 43, Residency Rd, Bangalore, KA 560025
Email:hello@kerabond.in 

 

Frequently Asked Questions

Below FAQ are some common questions of our customers, if you have other questions,
Please Email us the same at hello@kerabond.in

Kera Bond is a specialized hair care brand dedicated to providing high-quality, effective solutions. Our hair care products are formulated to be sulphate-free, paraben-free, and phthalate-free, ensuring they are gentle yet effective. We focus on creating clean formulations with no added fragrance, emphasizing high efficacy and safety. Kera Bond stands for innovative and targeted care, addressing specific hair concerns with scientifically backed ingredients.

KERA BOND combines clean, fragrance-free formulations with high-quality, globally sourced ingredients. We focus on providing therapeutic, dermatologist-tested products that are safe for long-term use, free from harmful chemicals like phthalates. Proudly crafted by Indians for Indians, our products ensure world-class hair care without compromising performance or quality.

We create potent, high-quality formulations with ingredients sourced from across the globe to deliver exceptional value. Every product is crafted to meet international standards while addressing specific hair and scalp concerns, ensuring uncompromising performance and efficacy.

Fragrances often contain chemicals like phthalates, which can disrupt hormones and affect thyroid function. By eliminating unnecessary fragrances, KERA BOND ensures that our products are safe for your scalp and overall health, making them especially suitable for people with sensitivities.

Yes! Our products blend medical-grade care with modern cosmetic needs, offering therapeutic benefits that are trusted and recommended by doctors. With KERA BOND, you can be confident in the safety and effectiveness of your hair care routine, knowing it's backed by medical expertise.

KERA BOND products are free from sulfates, parabens, phthalates, and other harmful chemicals that can cause irritation or long-term damage. Our clean formulations are designed to offer safe, effective care without compromising your health.

KERA BOND is designed for men and women who seek high-quality, safe, and effective hair care solutions. Whether you have sensitive skin or are looking for potent, dermatologist-tested products, KERA BOND caters to diverse hair care needs with its clean, performance-driven formulations.

Kera Bond products are designed for anyone facing specific hair care issues that we address, particularly those who believe in no-toxin formulations. Our products are ideal for individuals, including those with thyroid issues who are sensitive to fragrances, and anyone who prefers clean, high-quality formulations.

Kera Bond products are formulated with scientifically proven ingredients that promote hair health and repair, without any harmful additives.

Yes, Kera Bond products are safe and effective for all hair types, providing tailored solutions to meet various hair care needs.

No, all Kera Bond products are free from artificial fragrances to ensure a clean and pure hair care experience.

These formulations help to avoid common irritants and potential toxins, providing a safer and gentler hair care experience.

Yes, Kera Bond products are formulated to be gentle and are suitable for individuals with sensitive skin.

Kera Bond products address a variety of hair care concerns including bond repair, swim care, and new mom's care.

Yes, Kera Bond is committed to cruelty-free practices and none of our products are tested on animals.

The usage frequency varies by product; please refer to the instructions on the packaging for best results.

Kera Bond products are available on our official website and select retail partners.

Yes, Kera Bond offers a satisfaction guarantee. If you are not satisfied with a product, please contact our customer service for assistance.

Kera Bond accepts returns within 30 days of purchase. The product must be unused and in its original packaging.

You can reach Kera Bond via email at hello@kerabond.in or through the contact form on our website.

Yes, Kera Bond is committed to sustainability and uses eco-friendly packaging and ingredients wherever possible.

Yes, Kera Bond offers loyalty programs and seasonal discounts. Sign up for our newsletter to stay updated.

Yes, follow Kera Bond on Instagram, Facebook, and X for the latest updates and hair care tips.

Kera Bond was created out of a passion for clean, effective hair care solutions that cater to modern lifestyles and urban environments.

Kera Bond is excited to launch new products including swim care, new mom's care, and bond repair care in the near future.

Kera Bond specializes in targeted hair care solutions, believing that products should address specific problems rather than being generic. Our products are designed to solve particular hair care concerns effectively.

Ask Your Questions